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";s:4:"text";s:4123:"To make an appointment, email jrask@wsgc.com. | 318 people have already reviewed Westelm. Horrific Customer service. Write a review / comment Awful delivery service from West Elm. Contact Us We’d love to hear from you! Credit Card. Sofa Fabrics “pill” immediately. You'll receive a $25 Reward for every $250 you spend. I am now left with a sofa that rocks every time you sit on it. Westelm Reviews 414 • Bad . Shop our online selections or visit our stores in the United Kingdom. They have customer service that you’d be appalled to receive in your local pound shop. Apply Today. Get in touch with the West Elm Work team for sales requests, product information or general questions. If you are in the UK and want to buy west elm furniture - do it through John Lewis and not direct with West Elm. Resolver is a totally free service that you can use to complain effectively. Skip West Elm, you can get a cheaper bed from places that stand behind their products and offer customer service. They have customer service that you’d be appalled to receive in your local pound shop. Although glad this has been sorted out, I have had numerous other issues with shopping with Westelm that I don't even bother to write them all out here. Contact West Elm UK customer service Resolver can help you send your complaints to West Elm UK, It’s quick, simple and totally free Contact West Elm UK now We are an entirely independent issue-resolution tool that enables the raising and handling of consumer issues, making complaining simpler for everyone. Schedule an in-person appointment with your local Trade Service Specialist to review products, place orders, request samples and swatches, arrange for private shopping or any other business service need. Horrible online experience!!! West Elm customer service phone number along with tips, reviews, hours and other useful links. Find Your Fabric. Read employee reviews and ratings on Glassdoor to decide if West Elm is right for you. Your experience can help others make better choices. If you are in the UK and want to buy west elm furniture - do it through John Lewis and not direct with West Elm. Get in touch with the West Elm Work team for sales requests, product information or general questions. Having rung the delivery firm who pointed me in the direction of West elm customer service who I have been waiting over three weeks (which seems is remarkably short amount of time compared to some other reviewers on here) for a tiny package and it has gone back and forth to the warehouse, the UPS notifications have been incorrect and getting a clear, not vague answer from West Elm customer service is impossible. West Elm customer service phone number along with tips, reviews, hours and other useful links. Regards, West Elm Customer Service Earn 10% back in Rewards. Choose between traditional monogram or personalization in a variety of different fonts and color options. Edit: To West Elm Customer Service team, West Elm reviews (www.westelm.com): DO NOT SHOP HERE. west elm offers modern furniture, home accessories and decor featuring inspiring designs & colours. Join the 318 people who’ve already reviewed Westelm. We’d love to hear from you! Earn and redeem rewards at west elm. We're always hunting for treasure. Horrific Customer service. However, if you'd rather complain directly, you can use the above address to contact West Elm UK. Resolved: Think before buying their flannel bedding. Apparently my items were sent via UPS however I have not had any communication from UPS re delivery and now West Elm are saying that the order has been returned to them. Be the first to contribute and share your personal experience with West Elm customer service! It wasn’t until they left that I moved it off and realised it was just uneven. Customer Service Email customerservice@westelm.com. West Elm customer service phone number along with tips, reviews, hours and other useful links. Original review: Dec. 26, 2019 I was expecting the worst after reading all the terrible reviews of West Elm - particularly with regards to delivery and customer service. 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